Browsing by Author "Kocaoglu,B."

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Citation Count: 0
Choosing an appropriate ERP transition strategy for SMES: A case study
(Computers and Industrial Engineering, 2014) Kocaoglu,B.
An ERP implementation is expensive and risky for all businesses, but it is still more challenging for small businesses, which have particular characteristics. One of the most important factors that decide the success of an ERP is the transition strategy. Different approaches on how to implement or deploy ERP systems exist. The issue to which we try to answer through this contribution is: Which specific key variables factors should be taken into account depending on an ERP implementation strategy for a SME? Many factors demand to be considered when deciding on a go-live strategy. Compared to large enterprises, SMEs differ in a number of inherent characteristics. This paper presents the important factors basis on which a SME organization must choose which transition strategy is right for them and under which circumstance. The study presents findings from a case study also illustrate what should be considered in general characteristics of SMEs. This paper explains the ERP transition strategies and thus aids the ERP implementers to better recognize what type or combination of strategies will suit their system the best.
Citation Count: 0
Identifying the usage of ERP systems: A metrics framework for post-implementation
(Computers and Industrial Engineering, 2014) Kocaoglu,B.
Companies have invested considerable resources in the implementation of enterprise resource planning (ERP) systems. The results initially expected have rarely been reached. This paper proposes a comprehensive framework for assessing the performance and usage of an adopted ERP system. This paper examines the determinants of indicators during the post-implementation stage of ERP systems and identifies drivers that contribute to effective usage of ERP systems. The present study employs past literature to identify important factors and utilizes a qualitative research approach. The study presents important implications useful in the development of conceptual research models for measurement of effective usage of ERP systems.
Citation Count: 4
Process development in customer order information systems to gain competitive advantage: A SME case study
(Inderscience Publishers, 2016) Kocaoglu,B.; Acar,A.Z.
In today's intensely competitive business environment improvement in sales order cycle time is vital for the company's success. Controlling credits and measuring payment, especially crucial for a SME to manage its cash flow more efficiently, and to gain customer satisfaction, as well. So, the order management process should be robustly designed and optimally controlled. Thus, to gain superior performance firms must initiate new process development activities using information systems in order to find new methods of improving sales order cycle time. The purpose of this study is to develop a more efficient order management process for a SME also that can be generalised for the others. This process development aims to strike an appropriate balance between measuring lost times and managing customer credit limits. In this study, after analysing the pre-sales process of a focal SME, a framework is developed that is compatible with the current ERP system and can measure required metrics. Copyright © 2016 Inderscience Enterprises Ltd.