Browsing by Author "Zehir, Cemal"

Now showing 1 - 6 of 6

Citation Count: 14
The effects of customer and entrepreneurial orientations on individual service performance in banking sector
(Elsevier Science Bv, 2013) Acar, A. Zafer; Zehir, Cemal; Ozgenel, Nurhan; Ozsahin, Mehtap
In recent years, there has been an increasing interest in the strategic management process which aims to achieve the performance outcomes that allow firms, including banks, to be competitive over time. This new concept requires new strategic alternatives for the companies. Today, banks need more flexible and faster organization structures to respond effectively to the customers' growing various types needs in the dynamic markets. Thus, banks use more strategic alternative tools to increase their firm performance through their employees. These tools include some strategic orientations as customer and entrepreneurship orientations. In this framework, this paper aims to examine the impact of customer orientation and entrepreneurial orientation, at the level of frontline employees in banks, on individual service performance. To reach this aim a questionnaire survey is performed. The response of 346 frontline employees in banks provides the database that was analyzed using SPSS 15 program.
Citation Count: 17
The Effects of Leadership and Market Orientation on Organizational Commitment
(Elsevier Science Bv, 2013) Ozsahin, Mehtap; Zehir, Cemal; Acar, A. Zafer; Sudak, Melike Kivanc
High performing organizations achieving the sustainable growth have attracted attention of so many researchers in strategic management. The characteristics, structures, cultures and environments of those firms have been surveyed by many researchers. Most of these researches have revealed the importance of organizational capabilities in achieving sustainable growth in those high performing organizations. In this context, this survey has emphasized the leadership, market orientation and organizational commitment as the sources of sustainable growth in high performing organizations. The survey of this study is conducted on 343 middle and senior managers of 125 high performing firms operating in manufacturing industry in Turkey, between the years of 2008-2010. Firms fulfilling the criteria that (1) being indicated in the list of "Fortune 1000 of Turkey" between the years of 1997-2007, and (2) not being undergone a loss for those 10 years, are indexed as high performing firms. The obtained data from the questionnaires are analyzed through the SPSS statistical packaged software. Factor analysis, reliability analysis, correlation and regression analyses are used to evaluate the data. Analyses results revealed that two dimensions of market orientation (customer orientation and inter functional coordination) mediate the effects of the change oriented leadership behavior on organizational commitment.
Citation Count: 17
The Effects of Relationship Orientation through Innovation Orientation on Firm Performance: An Empirical Study on Turkish Family-Owned Firms
(Elsevier Science Bv, 2011) Zehir, Cemal; Altindag, Erkut; Acar, A. Zafer
In recent years, there has been an increasing interest in the strategic management process is to achieve the performance outcomes that allow firms, including family-influenced firms, to be competitive over time. The fast pace of change in competitive market environments might be adduced as evidence for this view. This new concept requires new strategic alternatives for the family-owned companies. Successful family firms need to establish a board devoted to strategic business issues [1], [2]. A few of studies have demonstrated effects of innovation or relationship orientation on innovation-driven organizational performance in Turkey. The purpose of this paper is determine and report the results of a research study aimed of providing an overview including the key dimensions of performing two strategic orientations of family owned business enterprises and hope to bring new outputs into strategic orientation literature to fill this gap in the field of the study in Turkey.
Citation Count: 20
THE HARMONIZED EFFECTS OF GENERIC STRATEGIES AND BUSINESS CAPABILITIES ON BUSINESS PERFORMANCE
(Vilnius Gediminas Tech Univ, 2010) Acar, Avni Zafer; Zehir, Cemal
Resource-based view and the positioning theory are the two main approaches which are considered as contrary to each other in order to achieve competitive advantage and superior business performance. In this study, the main subject is to harmonize these two theories with a research model which is based on the assumption that business strategy is more effective when pursued with related capabilities. To perform the study, we conducted a questionnaire survey with 445 owners/executives of manufacturing firms. We measured business capabilities in terms of management, production, marketing-sales, information system, logistics and external relationship dimensions. Component factors and key variables for the constructs, which are identified through a literature review, are confirmed using AMOS 16.0. Then data have been analyzed to test the hypothesis by using SPSS 15.0. As a result, separate and harmonized effects of business capabilities (BC) and generic strategies (GS) on business performance have been examined.
Citation Count: 17
Linking leadership style to firm performance: the mediating effect of the learning orientation
(Elsevier Science Bv, 2011) Ozsahin, Mehtap; Zehir, Cemal; Acar, A. Zafer
Turkey has undergone a series of recent crises in 1994, 1999 and 2001. Firms that manage the crises successfully survived and become high performing organizations of Turkey. This high performing organization which survived in crises has attracted attention of so many researchers and characteristics of those firms began to be surveyed. In this context this survey is being started to examine and reveal the characteristics of those high performing firms. Leadership has been subject to so many studies examining the high performing organizations in literature. Besides leadership style, cultural competitiveness is emphasized as another high performing factor in literature. Within the framework of cultural competitiveness, our study focuses on the notion that learning orientation as one of the cultural based elements that effect firm performance mediates the relationship between leadership style and firma performance. The survey of this study is conducted on 343 middle and senior managers of 125 high performing firms operating in manufacturing industry in Turkey, between the years of 2008-2010. Firms fulfilling the criteria that (1) being indicated in the list of "Fortune 1000 of Turkey" between the years of 1997-2007, and (2) not being undergone a loss for those 10 years, are indexed as high performing firms. The obtained data from the questionnaires are analyzed through the SPSS statistical packaged software. Factor analysis, reliability analysis, correlation and regression analyses are used to evaluate the data. Analyses results revealed that both dimensions of learning orientation (commitment to learning and shared vision and open-mindedness) mediate the effects of the relations-oriented and task-oriented leadership on the firm performance.
Citation Count: 36
STRATEGIC ORIENTATIONS AND THEIR EFFECTS ON FIRM PERFORMANCE IN TURKISH FAMILY OWNED FIRMS
(Springer Heidelberg, 2011) Altindag, Erkut; Zehir, Cemal; Acar, A. Zafer
In this day and age, family based companies need more flexible and faster organization structures to respond effectively to the customers' growing various type of needs in the dynamic markets. Family owned firms use more strategic tools to increase their firm performance. These tools include some strategic orientations as customer, innovation, entrepreneurship, and learning orientations. This new concept requires new strategic alternatives for the companies. This study tries to explore the relationship between effects of strategic orientations levels on firm performance and the family firms in Turkey. As total of 280 questionnaires are collected from the managers whom have key roles in the organizational structure in different scaled family owned firms. After the findings are examined by data reliability and exploring factor analyses, regression analyses are used for evaluating the relations between the dimensions. Consequently, it is presented the positive effects of strategic orientations on the qualitative and quantitative performance of family firms. In the conclusion section, various suggestions are offered for academicians and managers.